You can send your questions or comments to the State Secretariat for Economic Affairs SECO using the contact form.
Questions about compensation from unemployment insurance
Questions about regional employment centres (RAV)
Technical questions about the Job-Room
If you have questions on specific cases and require information on unemployment benefit, insolvency compensation, or claiming (application and calculation) short-time working compensation and bad-weather compensation, please contact your chosen unemployment insurance fund.
If you have questions regarding advance notification of short-time working, please contact the competent cantonal office.
If you have any questions about the services of the RAV (efforts to find work, the form ‘Details of insured person’, requests relating to registering or deregistering job vacancies), please contact the RAV.
If you have technical questions about the Job-Room or e-services, or problems registering on the Job-Room, please contact: jobroom@alv.admin.ch.
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