Service interruption due to rollout of ASAL 2.0

At the turn of the year 2025/26, the final component of the new ASAL 2.0 payment system for unemployment insurance funds (covering the unemployment benefit payment type) is to be rolled out as part of the ASALfutur project. The data migration and rollout require a complete service interruption. The systems of the employment offices (RAV), the unemployment insurance funds and the Job-Room platform will therefore be unavailable from 12:00 noon on 19 December 2025 until 6 January 2026 7:00 am. During this period, unemployment insurance funds will not be able to make any payments.

The service interruption primarily affects users of Job-Room as the eServices will be unavailable. However, all recipients of unemployment insurance benefits will be affected by the payment interruption. Unemployment insurance funds will not be able to make any payments from 22 December 2025 to 6 January 2026. Only payments recorded by 19 December 2025 (see below: ‘What should you do before the service interruption?’) can still be processed before 22 December 2025. Payments will be possible again as normal from 6 January 2026. Payment of unemployment insurance benefits is usually made within a month and is ensured despite the service interruption.

The following information explains how jobseekers, employers and private employment agencies can continue to exercise their rights and meet their obligations in relation to the unemployment insurance and the public employment service during the service interruption.

Please also refer to the website of your canton of residence or your responsible unemployment insurance fund for further information, in particular regarding the availability of the responsibleauthorities.

From 12:00 noon on 19 December 2025 to 7:00 am on 6 January 2026, all Job-Room eServices will be unavailable:

Signing on with the employment service (RAV)
Proof of efforts to find work
Details regarding insured person
Advance notification short-time working
Application for settlement of short-time working compensation
Register job vacancies
Find candidates
Search job

What should you do before the service interruption?

Please read the following information carefully and take it into account when planning your obligations during the Job-Room shutdown.

Jobseekers / insured persons:

Form ‘Details regarding insured person’ September 2025

You have 3 months in which to submit this form and claim your unemployment benefit. For September 2025, this period ends on 31 December 2025. As Job-Room will not be available towards the end of this period, the form may only be submitted in paper form between 19 December 2025 (from 12:00 noon) and 31 December 2025 (until midnight).

We therefore recommend submitting the form ‘Details regarding insured person’ for September 2025 to your unemployment insurance fund as soon as possible. Even if supporting documents (e.g. LMM certificate or proof of temporary earnings) are still pending, please send the form without delay. Your unemployment insurance fund will inform you of the deadlin for submitting the missing documents.

Form ‘Details regarding insured person’ December 2025

Between 22 December 2025 and 6 January 2026, the unemployment insurance funds will not be able to processany payments.

Take advantage of the opportunity to enter your details for December 2025 in Job-Room as of 4 December so that the unemployment insurance fund can, if possible, release the payment before 22 December.

Even if you are taking part in a labour market measure or working in December, it is best to submit the form as early as possible. Your unemployment insurance fund will let you know until when you can submit the missing documents.

Form ‘Proof of efforts to find work’ for December 2025

If you use the eService to submit evidence of your efforts to find work on a monthly basis, we recommend you enter proof of all efforts to find work for December in Job-Room by 12:00 noon on 19 December. These will then be automatically transmitted to your adviser before the Job-Room shutdown. Proof of efforts to find work can be submitted by clicking “Übermitteln” (‘submit’ in English) from 12 December.

Please note: If, by that date, you have not yet completed the number of applications agreed with your adviser, you must submit this proof using the form Nachweis der persönlichen Arbeitsbemühungen (PDF, 304 kB, 30.08.2019) by 5 January 2026 at the latest, either by email, post, or by bringing it in person to your employment office (RAV). Job-Room will not be available again until 6 January 2026 at the earliest.

Benefits transfer

If you are considering applying for a benefits transfer (PDF, 145 kB, 01.07.2021), please discuss this with your adviser as early as possible. Between 19 December 2025 and 6 January 2026, no applications for benefits transfers can be processed, which may delay your departure.

Employers / private employment agencies:

Form ‘Advance notification of short-time working’

As the eService for advance notification of short-time working will no longer be available from 12:00 noon on 19 December 2025, it is advisable to submit your advance notification for short-time working for the beginning of January 2026 already by early December 2025. The advance notification period is a so-called forfeiture period and can’t be shortened on account of the service interruption. This notification period is 10 days.

While Job-Room is unavailable, you may also send the advance notification of short-time working to your responsible cantonal authority using the PDF form (in German: PDF-Formular (PDF, 209 kB, 22.05.2024)). You will find the address of your responsible cantonal authority under Addresses / contact.

Form ‘Application for settlement of short-time working compensation’ for September 2025

By law, you have 3 months in which to claim short-time working compensation.

Because of the service interruption to the eService for the settlement of short-time working from 12:00 noon on 19 December, we recommend submitting your application for settlement of short-time working compensation for September as early as possible via the eService. This also applies if additional supporting documents are pending. The unemployment insurance fund will let you know the deadline for submitting the missing documents.

Register jobs (subject to the job registration requirement)

If you have vacancies to fill that you already know about in occupations that are subject to the job registration requirement, you should ideally register them as early as possible before 19 December 2025. From 12:00 noon on 19 December 2025 onwards, jobs can only be registered by email or phone, but no longer using the eService.

You’ll find the address of the responsible employment offices (RAV) under Addresses / contact. Please refer to the cantonal websites regarding opening hours and availabilities.Please note that the employment offices (RAV) will also not have access to the IT systems and therefore to the data during the interruption. Job registrations can therefore only be processed to a limited extent.

Please note: The job registration requirement remains in force despite the service interruption.

If you have an API interface:
The API interface will not function during the planned interruption. No job postings can therefore be transmitted that way. During this period, please register your vacancies by email or phone with your responsible employment office (RAV).

To find your responsible employment office (RAV) please see Addresses / contact and referto the cantonal websites for opening hours and availabilities.

Find candidates

If you are looking for candidates, please contact your employment office (RAV) as early as possible before 19 December. As employment offices (RAV) will not have access to the IT systems, the exchange of information on candidates will be very limited from that date onwards.

Click the following link to find your responsible employment office (RAV): Addresses / contact, and refer to cantonal websites for opening hours and availabilities.

Why is Job-Room being shut down?

Because of the rollout of the new payment system, all data and documents need to be migrated from the old system to the new one.

For this purpose, both the Job-Room including eServices for jobseekers, employers and private employment agencies, and the AVAM application (job placement and labour market statistics) for the RAV/LMM/cantonal authorities will have to be shut down from 19 December 2025 to 6 January 2026.

This is because, according to in-depth risk analyses, a complete operational shutdown for these systems was identified as the safest scenario to avoid data loss and to guarantee data synchronisation after recommissioning.

The Christmas/New Year period was chosen for the service interruption so that as few working days as possible are affected due to the public holidays.

By providing timely information to jobseekers, employers and private employment agencies, SECO and the implementing bodies are working with the trade associations to ensure that all stakeholders are made aware of the service interruption.

Announcing the interruption early on will directly help reduce the additional work. To mitigate the remaining extra effort, appropriate organisational measures will be put in place that take account of the cantonal circumstances and requirements.